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COVID-19 Procedures

Effective June 11, 2021, customers in Ontario are allowed to enter pet-specialty retail locations at 50% capacity.  We are allowing 3 people in the store at a time. Thank you for your patience and continued support!

Don’t forget to wear a mask and opt for local delivery if you are symptomatic! 

Pickup times:

Monday - Saturday 10:00am - 7pm
Sunday 10:00am - 5pm


Most local delivery orders will arrive within 1-3 days.  If you require same-day delivery, please give us a call with your order number and we will do what we can do get it to you. Same-day delivery is not guaranteed.

*** If you live in a condo or apartment building, please ensure your concierge will hold food for you. If they will not, please make sure you are home to collect your order outside of the building. If your concierge refuses to accept the delivery and you are not home, your order will be brought back to the store for pickup.